Shipping policy

Namasthe Consumers Pvt Ltd (Quit Mozz) is dedicated to providing timely and reliable delivery of your orders. Please review our shipping policy to understand our processes and what you can expect when you place an order with us.

1. Order Processing

  • Processing Time: Orders are typically processed within 1-2 business days from the date of order confirmation. Please note that orders placed on weekends or holidays will be processed on the next business day.
  • Dispatch Time: Once your order is processed, it will be dispatched within 2-3 business days. You will receive a notification once your order has been shipped.

2. Shipping Methods and Delivery Time

  • Shipping Partners: We work with reliable logistics providers such as Delhivery, Bluedart, and IndiaPost to ensure your order reaches you in a timely manner.
  • Delivery Time: The estimated delivery time varies based on your location:
    • Urban Areas: 3-7 business days from the dispatch date.
    • Rural Areas: 7-10 business days from the dispatch date.
    • Remote Areas: Delivery times may vary depending on accessibility.

3. Shipping Charges

  • Standard Shipping: Shipping charges are calculated at checkout based on the destination and the size/weight of the order.
  • Free Shipping: Occasionally, we may offer free shipping promotions. Please refer to the specific terms of the promotion for details.

4. Order Tracking

Once your order is dispatched, you will receive a tracking number via email or SMS, which you can use to monitor the status of your delivery.

5. Address Accuracy

Please ensure that the shipping address provided at checkout is accurate and complete. Namasthe Consumers Pvt Ltd is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

6. Delays and Issues

  • Unexpected Delays: While we strive to meet the delivery estimates, delays may occur due to unforeseen circumstances such as weather conditions, strikes, or logistical issues. We are not liable for delays beyond our control.
  • Undeliverable Packages: If a package is returned to us due to an incorrect address, refusal of delivery, or repeated failed delivery attempts, we will contact you to arrange for re-shipment. Additional shipping charges may apply.

7. International Shipping

Currently, we do not offer international shipping. Our services are limited to addresses within India.

8. Contact Us

If you have any questions or concerns about your order or our shipping policy, please contact us: